Terms and Conditions
Last Updated: February 23, 2024
1. Acceptance of Terms
By accessing or using My Asian Bowl’s services, including our restaurant premises, website (myasianbowl.com), online ordering system, and catering services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.
2. Restaurant Services
2.1 Dining Services
We reserve the right to:
- Refuse service to anyone for any legitimate reason
- Modify our menu, prices, and operating hours without notice
- Enforce dress code and behavior standards
- Limit table occupancy time during peak hours
2.2 Reservations
For reservations:
- We may require credit card details for large group bookings
- Cancellation fees may apply for late cancellations or no-shows
- We reserve the right to release tables after 15 minutes of delay
3. Online Ordering
3.1 Order Acceptance
- All orders are subject to availability and acceptance
- We reserve the right to refuse orders
- Prices shown online are subject to change
3.2 Delivery Terms
- Delivery times are estimates only
- Minimum order amounts may apply for delivery
- Delivery fees vary by location and order size
- We are not responsible for delays due to traffic or weather
4. Catering Services
- Deposit requirements vary based on event size
- Cancellation policies apply with specific time frames
- Final guest count must be confirmed 48 hours before event
- Menu modifications may affect pricing
5. Payment Terms
- We accept major credit cards and cash
- All prices are in USD and subject to applicable taxes
- Gratuity is not included in prices
- Special event pricing may differ from regular menu pricing
6. Food Safety and Allergies
While we take precautions to accommodate dietary restrictions:
- We cannot guarantee an allergen-free environment
- Customers must inform staff of any allergies
- Consumption of raw or undercooked foods is at customer’s risk
7. Intellectual Property
All content on our website and marketing materials, including logos, images, and text, is protected by copyright and other intellectual property rights. You may not use these materials without our express permission.
8. Limitation of Liability
My Asian Bowl and its affiliates shall not be liable for:
- Personal injury occurring on premises, except due to gross negligence
- Loss or damage to personal property
- Food-related issues after food leaves our premises
- Technical issues with online ordering systems
9. Dispute Resolution
Any disputes shall be resolved through:
- Initial attempt at informal resolution
- Mediation if informal resolution fails
- Binding arbitration as a last resort
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of these changes.
11. Contact Information
For questions about these Terms and Conditions, please contact us at:
My Asian Bowl790 East Tasman Drive
Milpitas, CA 95035
Email: [email protected]
Phone: (408) 914-1410